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The UK's Largest Customer Review Website for the Property Industry

2.5/5, 8 Reviews
38% Recommended
0% sales valuation accuracy
100% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0.00% | 100.00% | £835,000 | £835,000 |
Rolfe East
51 The Mall, London, Greater London
W5 3TA
020 8567 2242

By : 'D.'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £835000
Would you recommend ? : No
Postcode : W13
Frankly, we deeply regret the time wasted and stress and frustration experienced by 'trying' to sell via Rolfe East. Absolutely poor communication from Richard and team (not being told when viewings had been booked in/not hearing feedback re viewings) & glib responses to... Read Full Review
By : 'Sheila'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : W5
Absolutely useless. Impossible to get hold of anyone, no calls or emails returned and rude receptionist who seems to be based somewhere in the ether but not in an office. I had my flat on the market with them and they listed it as POA so no viewings and no way to contact anyone to get the situation ... Read Full Review
By : 'Adam'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W5
When we started using Rolfe East Letting Office's services in back in 2016, they seemed good and an improvement on our previous letting agency. Gradually, their services started deteriorating to the point of abysmal; totally unreliable, unresponsive, and unprofessional. We ended our contract... Read Full Review

By : 'Caterina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
Incredibly helpful and professional people. Can't praise enough the role Sasha has played to help us in the process of renting with the references. Amazing communication all the way & fast. Excellent team, extremely... Read Full Review
Good

By : 'Javier'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W52
Honestly the best by far, Sasha from Rolfe East was incredibly helpful not only while we were looking for a flat but also after finding it. Always offering the best properties, rapid responses. To sum up, highly recommended professionals. If I ever want to move again I would not doubt at... Read Full Review

By : 'Nemur'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : W13
Awful stuff I was ripped off with fee which they have't given me back - even wasn't my fault I payed over £1K for solicitors Pure liars ! Wish them to go in... Read Full Review
By : 'Belle'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
All round great service. The manager, Bernard, was extremely professional and I found the process to be very smooth and well handled. Would highly... Read Full Review
By : 'Losed'
Services : Sales( As a Vendor )
Would you recommend ? : No
I recently used Rolfe East Ealing W5 to locate a property. Having found the correct one I left a substantial deposit and allowed matters to progress. It fell through and I requested my deposit back. I was told that NO REFUNDS would be made as it was a condition of contact. THERE WAS NO CONTACT,... Read Full Review
By : JJ
15 Jul 2011Is this for sales or...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Last updated at 11/30/2, 12:00:00 AM by allAgents